‘we engage’ is an outsourced provider of community management services in social media. The decision to engage your online communities is a strategic commitment. When you announce you’re ready to take that bold step, online communities will expect your company to listen and respond effectively and in real time. Your own internal communities will expect you to implement brand strategy across multiple applications in social media according to plan and within budget.
The work of engagement should reflect strategic goals in social media. Standards for ethical behavior, etiquette, the rules of engagement, decision making and response times should be defined, accessible and delivered consistently. We facilitate a learning and sharing organization.
Our goal is to partner with social media and marketing directors to create a sustainable culture of brand advocacy in online communities. We specialize in performing the work of engagement effectively by using sophisticated technologies and intelligent people and processes. We monitor, analyze, approach and respond to your online communities, as your brand strategy and tactics dictate. We facilitate the engagement of your internal communities as they move urgently to fulfill the brand promise.
We implement with higher utilization and lower cost because engagement is our entire focus. We move your brand to join the online conversation ‘inside the moment’, Our systems, procedures and protocols always keep us ‘on message’.